Wednesday Wordage Extreme Euphemizing Edition

If you've followed the news at all over the last year, you'll know that Wells Fargo Bank is a criminal enterprise--setting up accounts for clients without their knowledge or approval, and using those to extract money from them and make their lives miserable.  You'll know that they've been doing it for years, and it was essentially official policy, and that people who tried to stop it were punished.  It was only caught last year.  

For historical reasons, the Roseburg Dairy Goat Association has its money at Wells Fargo, and as nominal Treasurer of the Association, I get notifications, etc, from them (we are planning on moving the money to a credit union, or some more reputable bank).  Here is the intro to today's email:

Dear Wells Fargo Customer,
Customers like you have told us they want to hear more about what we've been doing to address our challenges over the past year. 

"Challenges."  

That's a pretty boggling abuse of the language there; I can't even think of anything sufficiently witty to say about it..."Noted bank challenger John Dillinger...". Just doesn't do it.